BT Pembroke Lecture 2020 - Black swan or new normal? The changing face of managing during COVID-19

The COVID-19 pandemic has had huge implications for us all. How should companies respond to a pandemic and what does that response mean for their employees? Dr Richard Caddis will explain the role of a chief medical officer in a large corporation and how BT has responded to the pandemic. He’ll delve into the role of companies in ensuring their employees’ health, safety & wellbeing, and will explore what this and past pandemics can tell us about pandemics in the future.

Dr Caddis was appointed Director of Health & Wellbeing & Chief Medical Officer for BT in 2018. He’s responsible for the development, strategy and implementation and culture change, and leads a team delivering the group occupational health service (OHS) provision, safety management and assurance programmes for BT Group’s UK and global operations.

He has worked on global outbreaks (Ebola, Zika, Swine Flu) and is currently leading the pandemic response to COVID-19. He has a vast range of experience from working at British Airways (BA), Transport for London, Cathay Pacific and Capita. He won the Peter Taylor medal for his research into the impact of the London 7/7 bombings on Transport for London (TFL) station staff. During his time with BA, he supported major incident management and the implementation of industry-changing controls following the German Wings incident, ensuring the flying community had peer support independent of the employer.

He sits on the National Forum for Health and Wellbeing at Work and is a judge for the Safety Groups UK awards.

This event has now taken place - A write up and video of the lecture will be published in due course.

BT and Pembroke

BT has been a member of the Corporate Partnership Programme since 2003. This longstanding and mutually beneficial partnership is celebrated annually at the BT-Pembroke Lecture.