Handbook

The handbook is intended to give an overview of the arrangements for the management of Pembroke College Student Housing, as required by ANUK.

It aims to outline what students living in Pembroke’s accommodation need to know about their accommodation and to help students appreciate the College’s responsibilities towards them and their responsibilities towards the College. 

As a reference document the handbook will be kept up-to-date. Further information about all aspects of life in College can to be found on the College website. Questions relating to these pages should be addressed, in the first instance, to the College Registrar and Rooms Tutor, Dr Becky Coombs.

The Relationship between Students and the College

Undergraduate: Licence Agreement and Terms and Conditions for Occupation of Accommodation

Postgraduate: Licence Agreement and Terms and Conditions for Occupation of Accommodation

The College follows a distinct set of standards for our student accommodation, called the ANUK/Unipol National Codes. The purpose of these Codes, membership of which is voluntary, is to provide students with professional housing services.

The standards chosen for the Codes reflect a balance of common sense obligations and responsibilities between landlords and tenants. They also reflect established best practice in the sector and are based on what an average student and their parents would expect of a good quality housing supplier. The standards are supported by the voice of students themselves through the National Union of Students.

What does being a member of the codes mean?

• both parties can enjoy the benefits of good standards of housing management and practice
• misunderstandings and disputes are reduced
• where problems do occur, they can be promptly resolved, and where they are not the Codes operate an independent complaints procedure.