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Reporting a problem

If you are having problems with your accommodation you will need to contact the correct department to get it resolved.

Report a maintenance problem online on RMS (select Problems..Report a Problem):

  • Heating not working
  • Blocked sinks and toilets
  • Any electrical appliance not working (only those appliances provided by the College)
  • Any routine maintenance jobs

Contact the Linen room for:

  • Linen
  • Cleaning issues
  • Guest room bookings
  • Broken furniture

Contact the IT department for help with

  • Computer related issues

Contact the Porters' Lodge (01223 338100) for help with:

  • Light bulbs
  • Security concerns