Pembroke College Cambridge

IT

IT Helpdesk: L8
Phone Enquiries: 01223 (3)39804
Enquiries: help@pem.cam.ac.uk

If you have an urgent problem, please contact the helpdesk via telephone or in person by visiting the IT helpdesk.

Alternatively, to report any issues, a ticket can be submitted to the College IT helpdesk via this IT support request form

If you have any hardware or software issues with your personal devices, you are welcome to arrange a convenient time to bring them to the IT office (L8) for us to investigate or give further advice.

The Pembroke IT Helpdesk operates during these times - 

Monday - Thursday:                      

9:00 - 12:00
13:00 - 17:00

Friday:                      

9:00 - 12:00
13:00 - 16:00

If no one is present please email or leave a voicemail and we will reply as soon as someone is available.

In this section

How do I get started?
Computing The computer room contains around 10 docking stations and is located in the Foundress...
What are the wireless provisions?
How do I secure my devices and stay safe online?
What is the network traffic control policy?